Code of Ethics

The Realtors Association of Odisha (ORA), affiliated with NAR-India, upholds the highest standards of professionalism, transparency, and integrity in the real estate sector. All ORA members are expected to strictly adhere to the following ethical guidelines:

1. Integrity & Honesty

Always act in the best interest of clients with full transparency.

Avoid misleading information, misrepresentation, or exaggeration in all transactions.

2. Client Confidentiality

Safeguard all confidential client information unless legally obligated to disclose.

Maintain discretion even after a transaction is complete.

3. Fair Practice

Treat all parties—buyers, sellers, developers, and fellow agents—fairly and without bias.

Avoid discrimination based on race, religion, gender, caste, or economic status.

4. Professional Conduct

Present accurate and complete information about properties and transactions.

Avoid practices that could discredit the profession or the association.

5. Transparency in Transactions

Clearly disclose all fees, commissions, and terms to clients before engagement.

Avoid any conflict of interest and disclose affiliations wherever necessary.

6. Respect for Fellow REALTORS

Maintain courteous and professional relationships with other members.

Refrain from defaming competitors or interfering in their transactions.

7. Compliance with Law

Adhere to all applicable local, state, and national real estate laws including RERA.

Avoid participation in any unethical, illegal, or fraudulent activity.

8. Commitment to Excellence

Continuously upgrade knowledge through training, certifications, and real estate education.

Stay informed on market trends and regulatory changes to better serve clients.

9. Responsibility Towards Society

Promote ethical land use and sustainable real estate development.

Contribute to the betterment of the real estate industry and the community at large.

10. Grievance Redressal

Cooperate with ORA’s Disciplinary & Ethics Committee in resolving complaints.

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